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Why does my order require voice verification and/or fax verification?
Paypal is our preferred online payment method for small to medium purchases. Having your Paypal account verified and ensuring that your delivery and contact information is up to date speed up delivery of your order.
Are there discounts for larger orders?
Yes, we offer bulk discounts on a case by case basis. Please contact us via Live Help or via e-mail: email@example.com
Why do you sometimes need to call me when I've made an order?
1) There might have been an error in your order; a missing character name, payment processing complications, etc.
2) You might have not been online when we tried to deliver your order, we may call to ask you to collect your order ingame.
3) For large orders, we must confirm your identity and legitimate possession of the credit card or Paypal account you are using to pay. This serves to decrease fraud and deter scammers, something which benefits all our customers and MMORPG players.
4) If we are unable to resolve an issue via e-mail, we may call you to resolve the issue.
What time are you likely to call me regarding an order?
We try to make all calls within 10-15min of receiving your order, however we usually respond shortly after you place your order.
How can I communicate with Mmopowerlevels after payment?
Please feel free to contact us via our Live Help, email or telephone (found in our Contact section). Please quote your order number to ensure your enquiry is dealt with swiftly.
Why do your prices change so frequently?
Prices fluctuate with market supply and demand
Will my account get banned if I buy from Mmopowerlevels?
At Mmopowerlevels we are constantly on top of our game, updating and adapting to new methods of service within World of Warcraft. You can rest assured that our gamers follow the rules in game, we do not use bots (like other companies) or cheat/exploit/hack - all gold & items are gained the hard way. This allows us to deliver the best WoW Services safely to our customers. (We have never had an account banned)
Notice: Possible account termination whe? using illegal leveling or illegally obtained gold
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If we do not deliver within guaranteed timeframe, we will increase your order amout.
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